TOTAL OR PARTIAL CANCELLATION

Total or partial cancellation of an order will be invoiced at a rate equivalent to at least half the amount of the cancelled order, but never less than the costs already incurred at the time of cancellation.

If cancellation occurs less than 72 hours before the rental, sale or service, the cancelled part of the order will be due and billed in full.

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USE - REPAIR - NON-RETURN

The customer undertakes to use the rented equipment in accordance with its usual purpose and not to do anything or allow anything to be done that could damage it. In particular, he will supply the electrical installation with the necessary power in compliance with current regulations.

The customer certifies that he is fit to use the rented equipment, either himself or through the intermediary of duly qualified authorized persons. No modifications or alterations may be made to the leased equipment.

Throughout the rental period, the customer is responsible for maintaining the leased equipment and protecting it against any damage, vandalism, overloading, bad weather, rain, wind, snow, frost, etc. The client is not entitled to any compensation in the event of interruption in the operation of the rented equipment. Damaged or non-returned equipment will be invoiced to the client at its replacement value, plus an indemnity to cover the unavailability of the equipment.

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MAJOR FORCE

Vendome Locations cannot be held responsible for delays or failures in delivery due to force majeure or any other reason beyond its control, such as, but not limited to, strikes, bad weather, accidents, official bans, etc.

 

PROVISION AND RETURN OF RENTED EQUIPMENT

The customer must be present at the time of delivery and return of the rented equipment, and acknowledges receiving the equipment in good condition, fit for use and in compliance with current health and safety standards.

The customer undertakes to return the rented equipment, sorted by category, and packaged in its original protections, bins and carts.

A joint inventory will be carried out when the rented equipment is made available and when it is returned. The customer must be present to sign the inventory.

In the absence of a signature, no dispute will be accepted and only the Vendome Locations inventory will be deemed authentic.

The equipment will only be considered as returned after having been the object of a contradictory inventory or, in the event of refusal by the client, of an inventory by Vendome Locations alone.